Carers in Hertfordshire aims to provide carers with a platform to speak up and make their voices heard on an individual and collective basis and to use their experiences to help to improve the services that are available to them and to the people they care for.

We offer carers a voice by:

  • Informing and advising carers about how they can access services or compliment or complain about the services that they, or the person being cared for, receive.
  • Involving carers in specialist Carers' Forums and local Listening to Carers events.
  • Enabling carers to participate in the planning, scrutiny and monitoring of health and social care services: Carers can give their views on the availability and quality of existing services and can work in partnership with other agencies to plan the provision of new services.
  • Enabling carers to speak up about what they need – perhaps a break from caring, a chance to get out, or counselling and the chance to talk through their concerns.
  • Feeding back carers' views to County Councillors and other planners to decide strategies and priorities in social and primary health care.
  • Building up a picture of carers' concerns and difficulties every time a contact is made with Carers in Hertfordshire, which can be used to inform service planning in other agencies.

Carers Reference Group

We have a Carers Reference Group that gives carers the opportunity to discuss concerns and issues related to health and care services in Hertfordshire and their caring role and to respond to consultations about service developments.

The Group links in with Hertfordshire County Council’s Carers' Planning and Partnership Group that monitors and discusses services and support for carers in the county. The Group meets at least four times a year and if you are interested in getting involved please contact us to discuss. Call 01992 58 69 69 or email

Current Consultations

Local Government Association Adult Social Care Consultation

The Local Government Association (LGA )is consulting on adult social care – how it should be paid for and provided in the future.
The LGA has published a green paper for adult social care and wellbeing to spark debate about adult social care due to increased demand for care and funding shortfalls and you can share your views.
It comes after the Government delayed publishing its green paper on older people’s social care.
The consultation runs until September 26th 2018. You can read the green paper and take part in the consultation at if you prefer there is an option to download and complete the survey offline. You can call the LGA on 020 7664 3000.

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