Carers in Hertfordshire aims to provide carers with a platform to speak up and make their voices heard on an individual and collective basis and to use their experiences to help to improve the services that are available to them and to the people they care for.

We offer carers a voice by:

  • Informing and advising carers about how they can access services or compliment or complain about the services that they, or the person being cared for, receive.
  • Involving carers in specialist Carers' Forums and local Listening to Carers events.
  • Enabling carers to participate in the planning, scrutiny and monitoring of health and social care services: Carers can give their views on the availability and quality of existing services and can work in partnership with other agencies to plan the provision of new services.
  • Enabling carers to speak up about what they need – perhaps a break from caring, a chance to get out, or counselling and the chance to talk through their concerns.
  • Feeding back carers' views to County Councillors and other planners to decide strategies and priorities in social and primary health care.
  • Building up a picture of carers' concerns and difficulties every time a contact is made with Carers in Hertfordshire, which can be used to inform service planning in other agencies.
Other articles in this category:     Parent Carer Information Network »