Find out how our Carer Support Advisors can give you impartial advice, information and emotional support.
Questions, needs or concerns about caring? We’re here for you.
Whatever’s on your mind, drop us a line. We’ll answer your questions, and tell you about all the ways we can help.
New extended opening hours
Do you find it difficult to contact Carers in Hertfordshire between 9am – 5pm? Maybe you work full-time or caring makes it difficult for you to find a quiet time to call us during the day?
We are pleased to announce that as of Tuesday 28th February 2023, our Carer Support Advisors are now available on Tuesdays and Wednesdays from 5.30pm – 7.30pm to provide information and advice about caring related issues.
You can talk to an advisor by calling 01992 58 69 69. We look forward to hearing from you.
A ‘Carer Planning Conversation’ is your chance to talk to one of our team about how caring impacts your life.
It gives you the space to think about your needs, and it helps us give you the right information and advice.
After this conversation, we’ll work with you to:
To set up a Carer Planning Conversation today, get in touch.
Below, you’ll find factsheets which will help you with caring. They’re all free to download.
If you’re not sure about the kind of information you need, drop us a line. We’d be happy to help.
Support for Carers
Information on the financial, emotional and practical support we offer you
Rights and Employment
Information about your rights, and guidance on balancing caring and working
Practical advice for carers old and new
Other places you’ll find support for carers
Specific caring situations or conditions of the person you look after
You might stop being a carer due to the death of the person you support, or for some other reason. Whatever your circumstances, we can support you for three years after your caring role ends.
If you are bereaved, our structured support group in Welwyn Garden City will help you:
If you don’t wish to attend or cannot access the group, you are also welcome to call us for telephone support.
For more information about all our bereavement services, visit this page.
If you are a carer and English is not your first language, we can support you.
We can also arrange to speak to you face to face with the Languageline interpreter on the phone. With prior notice, we can have an interpreter present in the room instead.