Older People

How we support those caring for someone who is elderly and other useful contacts.

Carers in Hertfordshire wants to encourage carers to become more involved in the planning and delivery of services for people over the age of 65.

With this new area of work, we want to focus on carers who are looking after someone aged over 65 who are frail elderly. This ties in with the work that Hertfordshire County Council are undertaking to focus on the delivery of services for people over 65 and their carers. They have now developed an Older People‘s Coproduction Board to encourage joint working in the delivery of services, including statutory services, the NHS and the voluntary sector. For more information on Co-production in Hertfordshire CLICK HERE.

What do we do

  • Hold carers’ meetings regularly to share information and concerns and to agree responses to proposals for changes to services. There are several regular meetings and events where carers’ views are welcomed and where we have the opportunity to influence service developments.
  • Give you the opportunity to meet and talk to other carers who have had similar experiences to your own.
  • Keep you updated about issues related to services for older people (over 65s) in Hertfordshire and caring.
  • Provide training and support you may need to help you represent your views and those of other carers to the health and social care authorities who commission services in Hertfordshire if you wish to be more involved.

How you can be involved

Come along to one of our Carers of Older People meetings. They are friendly, relaxed meetings where you can have your say about the services that you receive or may receive in the future. For those carers who are unable to attend regular meetings, we organise a Carers’ Involvement Network where you can tell us about your experiences of services by email, telephone conversations, responding to surveys or attending one-off workshops.

Our Carers of Older People Forums represent carers’ views to Hertfordshire’s Older People‘s Co-production Board. These views then feed into service reviews such as Transforming Day Opportunities, which Hertfordshire County Council published an update on in November 2021 – available to read at this link.

If you have something to share or would like to get involved, please get in touch.

Other Organisations and Useful Links

Age UK Hertfordshire offers various services to older people and their carers, including information and advice, nutritional and diabetic service, help in the home and keeping in touch. The Hertfordshire office is available by telephone on 01707 323 272 or by visiting their website: www.ageuk.org.uk/hertfordshire/. The national number is 0300 345 3446.

Hertfordshire Independent Living Service (HILS) is the largest not-for-profit meals on wheels service in the UK. HILS provides a range of caring services to help people to stay happy, healthy, and independent in their own homes. HILS is available by calling 0330 2000 103 (local rate number) or by visiting their website: hertsindependentliving.org/.