Carers in Hertfordshire is a well-respected, independent, carer-led charity, established in 1995. The charity works to ensure that all Hertfordshire's unpaid family carers are recognised, valued and supported in their caring role and have the opportunity for a life outside caring and can exercise a collective voice in the county. We support adult carers and young carers and provide information and support. We also arrange a variety of ways for carers to work closely and collaboratively with professional staff in a wide range of voluntary and statutory organisations to link our services and help those organisations to develop a carer friendly focus. 3 in 5 people will be an unpaid carer at some point in their life and 1 in 3 carers will have to give up work to meet the demands of caring. Although this unpaid care saves the NHS billions of pounds a year, it comes at a cost to the unpaid family carer - physically, emotionally and financially.

Carers in Hertfordshire has joined forces with Crossroads Care Hertfordshire South. We see this as a great opportunity for the future and plans for integration of services are well underway.

Logo to show we are a Living Wage EmployerWe are pleased to be an accredited Living Wage Employer. This means that every member of staff in our organisation earns not just the minimum wage but the Living Wage.
The Living Wage is an hourly rate set independently and updated annually, based on the cost living in the UK. It is currently £8.45 per hour for outside London.
We believe that every member of staff deserves a Living Wage. You can find out more about the Living Wage by visiting


We have three vacancies at the moment in the following roles: Care Support Workers as well as a Service Coordinator for our Crossroads Care Service and an Admiral Nurse. There is more information about the roles and application packs in the download section below. The pack contains an application form, recruitment monitoring form, job description and person specification. You can also find some background information about Carers in Hertfordshire below.

If you have any questions please contact 01992 58 69 69.

Admiral Nurse

Full-time (37 hours a week).

Admiral Nurses Salary NHS band 6 - £26,565 - £35,577 pa

Carers in Hertfordshire is working in partnership with Dementia UK to provide the specialist dementia support that families need through the establishment of an Admiral Nurse Service across Hertfordshire.

Are you a nurse? Passionate about dementia care?

This is an exciting opportunity for an experienced, registered nurses to play an instrumental role in a new service in Hertfordshire to meet the multiple, and often complex, needs of families affected by dementia.

Employed by Carers in Hertfordshire, the new post is delivered in partnership with Dementia UK, who will support you to maintain and strengthen your clinical expertise as a specialist nurse through monthly clinical supervision and practice and professional development. You’ll become part of a national network of Admiral Nurses, and will have the opportunity to access relevant post-graduate courses and develop professionally, informed by the Admiral Nurse Competency Framework.

The post is supported and part-funded by Hertfordshire County Council, Herts Valley Clinical Commissioning Group (CCG), East North Herts CCG, Carers in Hertfordshire and Dementia UK.

The main purpose of the role is to provide specialist dementia nursing expertise and support to those affected by dementia, with a specific focus on family carers/ supporters who experience difficulties within Hertfordshire.

You will be part of a team of Admiral Nurses managed and  led by an Admiral Nurse Clinical Lead. The role is initially offered on a full-time basis, however we would consider requests for part-time working.

This is an exciting role and a good career development opportunity in dementia care. If you consider that you have the skills and abilities to deliver specialist dementia support as an Admiral Nurse please contact Lesley Potter, Admiral Nurse Clinical Lead on 01992 58 69 69 or email

Alternatively, contact Charlotte Harris, Business Development Officer at Dementia UK, on 07876 442534 or email

You can learn more about the roles on the Dementia UK website:

Applicants should be Registered Nurses (RMN/RGN/RNLD) with formal knowledge of and also experience of dementia/older people with mental health needs.

Deadline: 19th September 2017

Interviews: 10th October 2017

Service Coordinator

Full-time (37 hours per week – Monday to Friday) plus on-call as per rota. If you are interested in applying and need greater flexibility in terms of the hours worked, please include this in your application as we can consider a job share if two applicants apply together. part time position with hours to suit, to include on-call as per rota.

Salary: Full-time £21,402 - £23,542 per annum, depending on experience

An exciting opportunity has arisen for a Service Coordinator for the Carers in Hertfordshire - Crossroads Care Service, which provides much needed breaks tailored to the needs of the individual carer and the person they care for within their own homes. We pride ourselves in matching Care Support Workers with clients’ needs ensuring continuity of care. We also provide support for people who live on their own to allow them to live independently and remain in their own home.

As a candidate, you will ideally have excellent organisational, interpersonal skills and have the ability to communicate at all levels. You must be able to prioritise your own workload, be flexible for the needs of the business and work within a team setting and able to consider business constraints and client’s needs. You will also need to have a consistent and compassionate approach with our clients at all times.

This role is highly demanding and requires skills and attention to detail. Driving licence and access to a vehicle is essential.

Training will be provided where required.

Key Competencies include:

  • Be able to plan and allocate the workload of care support workers ensuring good continuity of care.
  • Ensure all calls are covered.
  • Maintain all office policies, procedures, and systems in line with company guidelines.
  • Be able to establish and maintain effective working relationships with clients and staff.
  • Be part of an on-call out of hours’ service (1 night a week and 1 weekend in 4).
  • Liaise with the Care Manager to ensure they are aware of staffing requirements.
  • All service user and care support worker files to be kept updated and accurate on the system.
  • Liaise with carers/service users ensuring they are informed of any changes.
  • Preparing and sending weekly rotas to clients and care support workers.
  • Complete and action referrals from all sources along with visiting clients and conducting assessments (training provided).

Applicants must be Microsoft Office/Office 365 literate, have experience of working in a public facing environment and be willing to attend events.

Deadline: 27th September 2017 

Our Crossroads Care Service is currently looking for Care Support Workers – Flexible regular hours available Monday to Sunday.
We are currently seeking dedicated experience Care Support Workers to join our team, helping people in their own homes. Applicants need to have a full driving licence and use a car.
We offer excellent pay and conditions and there are opportunities for personal development. You can find out more and apply at



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