Carers in Hertfordshire is a well-respected, independent, carer-led charity that works to ensure that all Hertfordshire's unpaid family and friend carers are recognised, valued and supported in their caring role, have the opportunity for a life outside of caring, and can exercise a collective voice in the county.

We support carers of all ages - children and adults - looking after someone in the county because they are elderly, have a learning or physical disability, a physical or mental illness, or misuse drugs or alcohol. We provide free services, including information, individual and group support, learning opportunities and more. We also arrange a variety of ways for carers to work closely and collaboratively with professional staff in a wide range of voluntary and statutory organisations to link our services and help those organisations to develop a carer friendly focus. Our Care Service provides Carers Breaks and Domiciliary Care in Hertsmere, Three Rivers and Watford.

Logo to show we are a Living Wage EmployerWe are pleased to be an accredited Living Wage Employer. This means that every member of staff in our organisation earns not just the minimum wage but the Living Wage.

The Living Wage is an hourly rate set independently and updated annually, based on the cost living in the UK. It is currently £9.50 per hour for outside London.

We believe that every member of staff deserves a Living Wage. You can find out more about the Living Wage by visiting


We have a variety of vacancies listed below. The Application Packs for the posts are available for downloading at the bottom of each description and in the download area at the bottom of the page (please scroll down). The packs include: an Application Form (with Recruitment Monitoring Form for Care Support Workers) and a Job Description and Person Specification. You can also find some background information about Carers in Hertfordshire in the download area.

If you would like any documents in large print or have any questions please contact 01992 58 69 69 or email

Administrator - Equalities Projects

Hours: Full time (37 hours per week). Part time considered.
Salary: Up to £21,164 per annum.

At Carers in Hertfordshire, we are committed to openness and equality, so we have started new Equalities projects to make sure that we are accessible to every unpaid carer who may need our support. These new projects need a new administrator, which is where you come in!

This administrative support for these Equalities projects will include helping to prepare for events, posting out equipment and sending out invitations by bulk email.

Alongside completing the work for the Equalities projects, you will be working with the enthusiastic and supportive Admin Team based in our Hertford office*. We all answer calls, use the charity’s Salesforce database, monitor email queries from the public – all of the tasks needed for the organisation run efficiently. We pull our own weight but can also rely on each other for help when needed.

The following skills are essential for anyone joining the Team:

  • A good standard of IT skills, including experience using databases (not necessarily Salesforce), Microsoft Office, the internet.
  • Knowledge of administration activities.
  • Excellent customer service skills.

Please indicate in your application if you would prefer to take on the position in a part-time capacity.

*The role will be primarily based at our office in Hertford but you may occasionally be required to work from our Borehamwood Office.

Closes: Monday 20th June 2022

The application pack is available to download at this link.

Carer Involvement Worker 

37 hours per week
Salary: £24,741.06 

We have an opportunity to join our Involvement team to support carers of someone with Mental Health and/or Addictions challenges.  If you enjoy working with people and are passionate about enabling them to speak up about the issues that are important to them - this is the job for you.  

About you: 

  • Good understanding of carers’ needs.    
  • Excellent communication skills
  • Experience of using IT packages including databases, MS office, word, excel
  • Full UK driving license and access to a vehicle 
  • Ability to work across the county to meet the needs of the service
  • Ability to develop and promote positive working relationships with carers, professionals and colleagues


  • Flexible working
  • Hybrid working
  • Time off in lieu of any hours worked in the evening or at weekends
  • Work/Life balance
  • Pension
  • 31 days paid Annual Leave (including Bank Holidays) increasing to 34 days after 5 years service
  • 5 days paid Carers’ Leave pro rata for family/friend carers 
  • Expenses – 45p per mile

We are committed to ensuring our workforce is reflective of our diverse community and welcome applications from all sectors of the community.   Reasonable adjustments will be made for disabled applicants where required.

Closes: Thursday 30th June 2022
Interviews: TBC

The application pack can be downloaded at this link.

Fundraising Manager

Hours: Full time (37 hours per week)
Salary: £36,422 to £40,616 per annum

Its costs around £3 million a year to provide our services and support. Government contracts account for approximately £2.25 million of our income every year. This post will help us to further develop, drive and implement our Fundraising Strategy and Plan, which will supplement this income in order to better serve unpaid carers across Hertfordshire. Covid-19 affected the charity in various ways. As we emerge from the pandemic, we want to ensure that fundraising plays an integral role in the future of the charity.

The post holder will be required to implement and deliver a robust, high-quality Fundraising Strategy and Plan. They will work across teams within Carers in Hertfordshire and develop a broad portfolio of fundraising. This will be underpinned by a programme of trusts and grant applications, with the post-holder co-ordinating and writing applications and reporting to grant-making trusts. The post holder will supplement this with a programme of work including organising and supporting community fundraising events, working with local donors such as for Charity of the Year partnerships, and growing our approach to corporate fundraising. The post-holder will have the opportunity to shape this programme based on their experience and the strengths of the charity.

We are looking for a self-motivated and tenacious individual, who has a demonstrable record of raising income and profile at a local level and who has a passion for building quality long-term relationships with a variety of different types of donor.

A good standard of IT Skills is required, including use of databases, Microsoft office and the internet. Our principle database is Salesforce, though experience of this is not essential. The role will require travel across Hertfordshire, so you will need the ability to travel independently, have access to a car and have a full valid driving license.

This is an exciting time to join us as we develop a new Fundraising Strategy in order to grow our fundraised income and develop new income streams.
For informal discussion about the role, please contact Tim Napper on 01992 58 69 69.

Closes: 9am, Monday 11th July

The application pack can be downloaded at this link.

Head of Support Services and Finance 

Salary: £47,732 FTE (37 hours per week)
Job share will be considered.

This exciting role is responsible for the design, procurement, implementation and project management of all systems and processes that support Carers in Hertfordshire core functions, improving performance and productivity. The post holder will support the CEO in achieving and maintaining full compliance, and actively contribute to ongoing quality improvement.

The post holder will require business and financial acumen and experience to ensure that current and future operations continue to be sustainable and can evidence positive outcomes and value in the market in which we are operating, with a proven track record of managing complex operations and successfully delivering time-critical projects, ideally in not-for-profit organisations or similar. In addition, the role includes several other managerial responsibilities, including some input to central support services.

Closing date: 26th June 2022 - 11am

The application pack can be downloaded at this link.

Young Carers Service – Activities Worker

Full Time: 37 hours per week
Salary : £3403.00 (£20,418.45 FTE)
Contract: 2 Months – 11/07/22 to 02/09/2022 (This is negotiable)

Are you interested in short-term work for 2 months during the summer holidays? Are you passionate about working with vulnerable young people and engaging them in a range of activities?

If so, then this opportunity may be for you…

We are looking for an enthusiastic person, with a real passion for supporting young carers and vulnerable people, to take on the role of young carers activities worker within the Young Carers Service at Carers in Hertfordshire.

The Activities Worker will take on a range of responsibilities that enable the smooth running of the Young Carers Service’ Summer Activities Programme. The worker will work within a team of Support Advisors in order to plan and deliver a variety of activities to young carers aged up to 18.

They will be responsible for motivating and encouraging young carers to participate in the enjoyment of activities both physical and online whilst managing many aspects of safety.

The successful candidate will have a high standard of managing groups and risks and is able to clear internal and external procedures.

They must have excellent written and spoken English, effective communication skills, and must be confident in communicating with young carers, their parents and other stakeholders.

A good standard of IT Skills is required, including use of databases, Microsoft Office and the internet. You will be required to travel across Hertfordshire, so you will need the ability to travel independently, have access to a car and have a valid driving license.

Close date: Sunday 3rd July 2022
Interview date: Thursday 7th July 2022

The application pack can be downloaded at this link.

Young Carers Co-Ordinator & Young Carer Support Advisor

We have three vacancies in our Young Carers Team at the moment for people who are enthusiastic about supporting young people to achieve their potential!

We are looking for people with excellent communication skills to work with young carers and their families. You will be friendly and able to demonstrate creative ways to seek solutions for issues young carers and their families might be facing. We ask that you can present information in a clear and concise manner suitable for a variety of audiences.

You need to be able to use various IT skills confidently with key tasks being using databases to record work, understanding the need for clear record keeping that demonstrates your understanding of the situation and allows others to work in partnership. Previous experience of using Families First, Outcome Stars or similar tools will be an advantage but is not essential.

As a carer led organisation Carers in Hertfordshire believes that the voice of the carer is central to everything we do, so you will be able to ensure young carers voices are heard at every level, whether this is in planning the care for them and their family or in the planning of services that affect them. You will contribute to this through supporting the work of the young carers council, encouraging feedback on support as well as regular activities and the annual young carers conference.

Young Carer Co-Ordinator

Salary: £20,547 FTE
Hours: Full time (37 hours). Part time will be considered over 30 hours per week.

The Young Carers Co-Ordinator will support the team taking referrals, making review calls and holding a smaller caseload of families with emerging needs. You can download the application pack at this link.

Young Carer Support Advisor

Salary: £22,492 FTE
Hours: Full time (37 hours). Part time will be considered over 30 hours per week.

The Young Carers Support Advisor will be working with young carers and their parents holding a caseload of families with a range of needs including targeted and sometimes at intensive levels. You can download the application pack at this link.

Recruitment for these roles is ongoing as we shortlist people when people apply, so don't delay make your application today!

Care Support Workers

Salary: Competitive (rate depends on the days and times worked with enhanced rates for evenings, weekends and Bank Holidays).  Full and part-time hours available.

Are you a reliable, compassionate person and want to help people with care needs stay safe and happy in their own homes if that is where they want to be? Did you want to make a difference to family members by giving them a break from caring?

If the answer to any or all of these is yes, then you may be interested in joining our Care Service as a Care Support Worker. The Service aims to provide high quality, flexible services that respond to the individual needs of carers and the people they care for.

We offer:
• Excellent hourly rates - £10.46 per hour weekday up to £13.95 per hour for Bank Holidays;
• Mileage at 40p per mile between clients homes;
• Paid holiday (based on the hours you work);
• Free uniform, including personal protective equipment (PPE) and a work mobile phone and pay for your DBS (Disclosure and Barring Service) check;
• Training and ongoing opportunities for career progression;
• Support from office based staff and a 24/7 on call team.

Applicants will need a full UK driving licence and use of a car. You will also have good written and verbal communication skills and a calm and caring manner.

We are particularly looking for people able to work:
• Monday to Friday from 4pm to 8.30pm to provide homecare in the Borehamwood and Bushey areas.
• Weekends (to work 8am – 12pm noon and/or 3pm to 8.30pm) to provide homecare in the Borehamwood and Bushey areas.
• Flexible, but ideally regular hours Monday to Sunday to provide Carers' Breaks in all the areas we serve - the boroughs of Hertsmere, Three Rivers and Watford.

You can find out more or apply via the Care Support Worker pack available to download below or call us on 020 8905 1158 to discuss the role.

archive Care Support Workers Application Pack Download (443 KB)


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