Carers in Hertfordshire is a well-respected, independent, carer-led charity, established in 1995. The charity works to ensure that all Hertfordshire's unpaid family carers are recognised, valued and supported in their caring role and have the opportunity for a life outside caring and can exercise a collective voice in the county. We support adult carers and young carers and provide information and support. We also arrange a variety of ways for carers to work closely and collaboratively with professional staff in a wide range of voluntary and statutory organisations to link our services and help those organisations to develop a carer friendly focus. 3 in 5 people will be an unpaid carer at some point in their life and 1 in 3 carers will have to give up work to meet the demands of caring. Although this unpaid care saves the NHS billions of pounds a year, it comes at a cost to the unpaid family carer - physically, emotionally and financially.

In 2016, Crossroads Care Hertfordshire South was integrated into Carers in Hertfordshire to strengthen the services and support for unpaid carers and the people they care for. Our Care Service provides Carers Breaks and Domiciliary Care in Hertsmere, Three Rivers and Watford. For some carers a great break is the best support as it enables them to have time to themselves and a life outside of their caring role.


Logo to show we are a Living Wage EmployerWe are pleased to be an accredited Living Wage Employer. This means that every member of staff in our organisation earns not just the minimum wage but the Living Wage.

The Living Wage is an hourly rate set independently and updated annually, based on the cost living in the UK. It is currently £9 per hour for outside London.

We believe that every member of staff deserves a Living Wage. You can find out more about the Living Wage by visiting



We have vacancies for a Fundraising Manager, Administrators and Care Support Workers for our care service. The Application Packs for the posts are available for downloading in the download area at the bottom of the page (please scroll down). The pack includes: an Application Form with Recruitment Monitoring Form and a Job Description and Person Specification. You can also find some background information about Carers in Hertfordshire in the download area.

If you would like any documents in large print or have any questions please contact 01992 58 69 69 or email


Administrators (various roles)

Full & part time hours available. Full-time salary: £18,372 - £20,144.

We are looking for reliable and committed people with a can-do attitude, to join our Administration Team, providing administrative support for various services, including:
• Hubs and Mentoring
• Dementia Locality worker
• Young Carers
• Human resources (HR) and governance

The successful candidates will work with the Admin Team to provide an efficient first point of contact for all carers who get in touch with Carers in Hertfordshire about our services, whether it is via telephone, email or face-to-face in the office.

A good standard of IT skills is essential, including experience using databases, Microsoft Office, the internet. Knowledge of administration activities and taking telephone calls is also required, as is experience of reception duties.

The role will be based at our Head Office in Hertford, though you may also be required to work from our Borehamwood Office. We have a variety of hours available. Please indicate in your application the number of hours you are applying for. The roles will involve either starting at 9am or finishing at 5.30pm (4.30pm on Fridays) each day.

Closing date: Monday 4th November 2019 at 9am.

Interview date: Monday 11th November 2019.

Administrator Application Pack

Fundraising Manager

Full-time. The salary is £34,664 - 38,655 per annum (based on 37 hours per week).

An exciting opportunity has arisen for an experienced Fundraising Manager to join us to further develop, drive and implement our Fundraising Strategy and Plan, which is seeking to achieve a year one income target of c.£105,000.

This post will work across a broad portfolio of fundraising. The post holder will be expected to manage a programme of work including organising and supporting community fundraising events, working with local donors such as for Charity of the Year Partnerships, and coordinating and writing applications to grant-making trusts. The post holder will also be responsible for proactively recruiting and raising income with fundraising volunteers and charity partners.

We are looking for a self-motivated and tenacious individual, who has a demonstrable record of raising income and profile at a local level, who has a passion for building quality long term relationships with a variety of different types of donor, and someone who can effectively manage and support our valued fundraising volunteers.

A good standard of IT Skills is required, including use of databases, Microsoft office and the internet. The role will require travel across Hertfordshire, so you will need the ability to travel independently, have access to a car and have a full valid driving licence.

This is an exciting time to join us as we develop a new Fundraising Strategy in order to grow our fundraised income and develop new income streams.

For informal discussion about the role, please contact Tim Napper on 01992 58 69 69.

Closing date: Friday 8th November 2019 at 4.30pm.

Interview date: 21st or 26th November 2019.

Fundraising Manager Application Pack

Care Support Workers

Salary: Competitive (rate depends on the days and times worked with enhanced rates for evenings, weekends and Bank Holidays).  Full and part-time hours available.

Are you a reliable, compassionate person and want to help people with care needs stay safe and happy in their own homes if that is where they want to be? Did you want to make a difference to family members by giving them a break from caring?

If the answer to any or all of these is yes, then you may be interested in joining our Crossroads Care Service as a Care Support Worker. The Service aims to provide high quality, flexible services that respond to the individual needs of carers and the people they care for.

We offer:
• Excellent hourly rates - £9 per hour weekdays, £11.56 per hour on weekends, £10.16 per hour on evenings and early mornings, and £13.04 per hour on Bank Holidays;
• Mileage at 40p per mile between clients homes;
• Paid holiday (based on the hours you work);
• Free uniform and DBS check;
• Training and ongoing opportunities for career progression;
• Support from office based staff and a 24/7 on call team.

Applicants will need a full UK driving licence and use of a car. You will also have good written and verbal communication skills and a calm and caring manner.

We are particularly looking for people able to work:
• Monday to Friday from 4pm to 8.30pm to provide homecare in the Borehamwood and Bushey areas.
• Weekends (to work 8am – 12pm noon and/or 3pm to 8.30pm) to provide homecare in the Borehamwood and Bushey areas.
• Flexible, but ideally regular hours Monday to Sunday to provide Carers Breaks in all the areas we serve- the boroughs of Hertsmere, Three Rivers and Watford.

You can find out more or apply via the Care Support Worker pack available to download below or call us on 020 8905 1158 to discuss the role.

archive Care Support Workers Application Pack Download (939 KB)


We welcome enquiries from people who wish to share their knowledge, skills and time as a volunteer. We have a great range of volunteer opportunities, including Trustees. check here for the latest vacancies

Trustee Recruitment

We are seeking a number of individuals committed to our purpose, objectives and values to become Trustees.

Slava Budin-Jones, Chair of our Board of Trustees, said: “Being a Trustee is a rewarding and valuable role and we are looking for passionate, committed and enthusiastic individuals who are invested in carers needs and can make a positive contribution to the work and development of the charity.”

We are looking for people that can introduce new experiences and perspectives to our current Board and add to the existing variety and diversity of our work.

Whilst we are open to all applicants, we are particularly interested in hearing from people, aged 18 or over, with strategic management experience in the following areas:
• Law;
• Property/ estate management/ asset management;
• Public relations & communications; and
• Human Resources.

To ensure we are a diverse and responsive organisation we are also keen to receive applications from ethnic minority communities, women, younger adults, people identifying as LGBTQ+, and those who have experience of supporting young carers.

We also take into account if you have experience of caring as our policy is that at least 60% of Trustees are or have been carers or have a real empathy with caring roles.

Trustees have legal responsibility for the charity and set its strategic direction and ensure that it is managed in a way that meets its charitable objectives. It is a rewarding role and you get to meet a lot of people and use your skills and knowledge to help others.

Carers in Hertfordshire is committed to safeguarding and promoting the safety and welfare of staff, volunteers and carers and all roles are subject to a satisfactory DBS check.

Although this is a voluntary role, reasonable expenses will be covered.

If you would like to apply or request a discussion with our Chair then please contact Laura McGrath, PA to Chair and the Chief Executive: Tel: 01992 58 69 69 or email:

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