Please be aware that due to COVID-19 most of our carers’ groups and events are taking place online rather than face to face. You can still call us on 01992 58 69 69 (9am - 5.30pm Mon - Thurs & 9am - 4.30pm Fri).
Toggle Bar

Carers in Hertfordshire is a well-respected, independent, carer-led charity, established in 1995. The charity works to ensure that all Hertfordshire's unpaid family carers are recognised, valued and supported in their caring role and have the opportunity for a life outside caring and can exercise a collective voice in the county. We support adult carers and young carers and provide information and support. We also arrange a variety of ways for carers to work closely and collaboratively with professional staff in a wide range of voluntary and statutory organisations to link our services and help those organisations to develop a carer friendly focus. 3 in 5 people will be an unpaid carer at some point in their life and 1 in 3 carers will have to give up work to meet the demands of caring. Although this unpaid care saves the NHS billions of pounds a year, it comes at a cost to the unpaid family carer - physically, emotionally and financially.

In 2016, Crossroads Care Hertfordshire South was integrated into Carers in Hertfordshire to strengthen the services and support for unpaid carers and the people they care for. Our Care Service provides Carers Breaks and Domiciliary Care in Hertsmere, Three Rivers and Watford. For some carers a great break is the best support as it enables them to have time to themselves and a life outside of their caring role.


Logo to show we are a Living Wage EmployerWe are pleased to be an accredited Living Wage Employer. This means that every member of staff in our organisation earns not just the minimum wage but the Living Wage.

The Living Wage is an hourly rate set independently and updated annually, based on the cost living in the UK. It is currently £9.30 per hour for outside London.

We believe that every member of staff deserves a Living Wage. You can find out more about the Living Wage by visiting



We have vacancies for a Service Administrator and Care Support Workers for our Care Service. The Application Pack for the Care Support Worker posts are available for downloading at the bottom of the description and in the download area at the bottom of the page (please scroll down). The pack includes: an Application Form with Recruitment Monitoring Form and a Job Description and Person Specification. You can also find some background information about Carers in Hertfordshire in the download area.

If you would like any documents in large print or have any questions please contact 01992 58 69 69 or email

Service Administrator 

Salary: £18,372 to £20,142 per annum (full-time 37 hours a week). (If you are interested in the role, but need greater flexibility with regards to the hours, please include this in your application).

An exciting opportunity has arisen for a Service Administrator to join the care team based at our Borehamwood office.

We are looking for someone with outstanding organisational and interpersonal skills and the ability to communicate at all levels.  The ideal candidate will be able to prioritise their workload, remain calm under pressure and have excellent attention to detail. A good standard of IT Skills and a full driving licence with access to a roadworthy vehicle, suitably insured for business purposes, is essential.

The Service Administrator application pack is available to download at this link.

Keep In Touch Service Development Officer

22 hours per week
Contract: Initially 6 months – may be extended depending on funding.
Salary: £13,241 (pro rata)

We are being proactive and calling Carers to ensure they have the support they need at this difficult time. We are reaching out to Carers, offering support, and encouraging them to look after their own wellbeing.

We are keen to expand this Keep In Touch (KIT) service and need to recruit additional volunteers to help us with this on-going support project. We are looking for an enthusiastic person to be responsible for the co-ordination of an expanding team of KIT volunteers, ensuring that we can provide timely support and good outcomes for Carers.

You will need excellent communication and organisational skills as well as experience of working remotely as part of a team. The ideal candidate will have experience of supporting and motivating volunteers over the phone and/or face to face.

Closing date: Monday 19th October, 9am
Interview Date: Tuesday 27th October

The application pack for this role is available to download at this link. Please send applications to .  

Young Carers Service Manager

Full time (37 hours)
Salary: £35,010

We are looking for a carer focussed individual to join our management team and focus on our Young Carers Service. You must be passionate about involving children and young people and their families in the design, development, and delivery of services. You must also have the skills and experience to manage a team that work remotely and offer a range of services, including casework, to young carers and professionals in Hertfordshire.

This role will work with local stakeholders to ensure young carers are identified and protected from inappropriate caring, and will have the support they need to learn, develop, thrive and to enjoy a positive childhood. 

We are looking for someone who has:

  • Experience of casework and casework supervision, including with families with multiple and complex needs
  • A proven ability to provide support, supervision and coaching to staff and to successfully manage people, including the end-to-end recruitment process e.g. disciplinary issues, induction, appraisals
  • Experience of working in partnership with children’s social care and building effective working relationships, and assertively negotiating, with a range of partners and funders at various levels.
  • The ability to plan and deliver a high-quality outcome-focused service producing evidence to demonstrate compliance with the contractual and legal obligations of the charity.
  • A commitment to and strong understanding of safeguarding
  • Self-motivation, emotional resilience, a flexible approach and the ability to effectively manage their own wellbeing

Closing date: Monday 19th October 2020
Interview Date: Wednesday 28th October 2020

The application pack for this role is available to download at this link.

Young Carers Support Advisor

Full time (37 hours) Part time hours will be considered.
Salary: £22,269.37 FTE (37 hours)

Are you passionate about supporting young people to achieve their potential? Join us as a Young Carer Support Advisor. You will build strong relationships with professionals across a range of services, including schools, in a geographical area to improve understanding and support for young carers and their families. You will hold a caseload of young carers and their families and work with them, to reduce age inappropriate caring and help them to have all the same opportunities as their peers. Some families will need very little support whilst for others you will need to lead a team around the family to ensure they receive the help they need.

Closing date: Monday 12th October
Interview Date: Tuesday 20th and Wednesday 21st October. 

The application pack for this role is available to download at this link.

Care Support Workers

Salary: Competitive (rate depends on the days and times worked with enhanced rates for evenings, weekends and Bank Holidays).  Full and part-time hours available.

Are you a reliable, compassionate person and want to help people with care needs stay safe and happy in their own homes if that is where they want to be? Did you want to make a difference to family members by giving them a break from caring?

If the answer to any or all of these is yes, then you may be interested in joining our Crossroads Care Service as a Care Support Worker. The Service aims to provide high quality, flexible services that respond to the individual needs of carers and the people they care for.

We offer:
• Excellent hourly rates - £9.30 per hour weekday up to £13.24 per hour for Bank Holidays;
• Mileage at 40p per mile between clients homes;
• Paid holiday (based on the hours you work);
• Free uniform and DBS check;
• Training and ongoing opportunities for career progression;
• Support from office based staff and a 24/7 on call team.

Applicants will need a full UK driving licence and use of a car. You will also have good written and verbal communication skills and a calm and caring manner.

We are particularly looking for people able to work:
• Monday to Friday from 4pm to 8.30pm to provide homecare in the Borehamwood and Bushey areas.
• Weekends (to work 8am – 12pm noon and/or 3pm to 8.30pm) to provide homecare in the Borehamwood and Bushey areas.
• Flexible, but ideally regular hours Monday to Sunday to provide Carers Breaks in all the areas we serve- the boroughs of Hertsmere, Three Rivers and Watford.

You can find out more or apply via the Care Support Worker pack available to download below or call us on 020 8905 1158 to discuss the role.

archive Care Support Workers Application Pack Download (956 KB)


We welcome enquiries from people who wish to share their knowledge, skills and time as a volunteer. We have a great range of volunteer opportunities, including Trustees. check here for the latest vacancies

Trustee Recruitment
We are not actively seeking Trustees at the moment, but if you are interested in the role and are aged 18 or over, and ideally have experience of caring for someone, please get in touch with us. We welcome passionate, committed and enthusiastic individuals who are invested in carers' needs and can make a positive contribution to the work and development of the charity. If you would like to apply or request a discussion with our Chair Miroslava Budin, then please contact Laura McGrath, PA to Chair and the Chief Executive: Tel: 01992 58 69 69 or email:
Other articles in this category: « Website Feedback