Carers in Hertfordshire is a well-respected, independent, carer-led charity, established in 1995. The charity works to ensure that all Hertfordshire's unpaid family carers are recognised, valued and supported in their caring role and have the opportunity for a life outside caring and can exercise a collective voice in the county. We support adult carers and young carers and provide information and support. We also arrange a variety of ways for carers to work closely and collaboratively with professional staff in a wide range of voluntary and statutory organisations to link our services and help those organisations to develop a carer friendly focus. 3 in 5 people will be an unpaid carer at some point in their life and 1 in 3 carers will have to give up work to meet the demands of caring. Although this unpaid care saves the NHS billions of pounds a year, it comes at a cost to the unpaid family carer - physically, emotionally and financially.

In 2016, Crossroads Care Hertfordshire South was integrated into Carers in Hertfordshire to strengthen the services and support for unpaid carers and the people they care for. Our Care Service provides Carers Breaks and Domiciliary Care in Hertsmere, Three Rivers and Watford. For some carers a great break is the best support as it enables them to have time to themselves and a life outside of their caring role.


Logo to show we are a Living Wage EmployerWe are pleased to be an accredited Living Wage Employer. This means that every member of staff in our organisation earns not just the minimum wage but the Living Wage.

The Living Wage is an hourly rate set independently and updated annually, based on the cost living in the UK. It is currently £9 per hour for outside London.

We believe that every member of staff deserves a Living Wage. You can find out more about the Living Wage by visiting



We have vacancies for an Administrator to support HR and our Young Carers Team, a Team Leader for the Hospital and Community Navigation Service in Hertsmere, an Admiral Nurse, and for our care service a Care Service Operations Manager, a Service Coordinator and Care Support Workers. The Application Packs for the posts are available for downloading in the download area at the bottom of the page (please scroll down). The pack includes: an Application Form with Recruitment Monitoring Form and a Job Description and Person Specification. You can also find some background information about Carers in Hertfordshire in the download area.

If you would like any documents in large print or have any questions please contact 01992 58 69 69 or email

Administrator (supporting HR and the Young Carers Team)

37 hours a week, although part-time hours will be considered. The salary is £18,372.

A fantastic opportunity has become available to provide administrative support to the Human Resources Advisor and Young Carers Team. This is an ideal role for someone looking for entry level HR exposure as you will act as first point of contact for HR related queries as well as being responsible for young carer Admin queries and helping the Young Carers Team to organise events.

This role will involve updating a range of databases, and maintaining accurate records electronically and on paper.

The successful candidate will have excellent communication and organisation skills. A high standard of accuracy and attention to detail is essential. A good standard of IT skills is required, including use of databases, MS office and the internet.

The role will require travel across Hertfordshire, so you will need the ability to travel independently, have access to a car and have a valid driving licence.

Closes: 9amThursday 5th September 2019

Interview: Thursday 12th September 2019.

Team Leader Hospital and Community Navigation Service - Hertsmere

37 hours a week. The salary is £28,000. This role is fixed until 31st March 2020 with a possibility of extension.

Carers in Hertfordshire has partnered with seven local voluntary sector organisations in Hertfordshire to deliver the Integrated Hospital and Community Navigation Service (HCNS). We support local people to find non-clinical solutions to their health and wellbeing needs and help to integrate with community services. The aims of this service are to help improve health and wellbeing, reduce hospital admissions and readmissions, reduce GP visits or reliance on home care providers, and reduce social isolation.

As the Team Leader you will manage a team of Hospital and Community Navigators and will be responsible for resolving safeguarding and urgent issues. This role will be based at our office in Borehamwood, but will include remote working and require travel across Hertfordshire.

Strong leadership, communication and team working skills are essential for this role, in addition to an understanding of the needs of frail and vulnerable people. You will also need to have an in-depth knowledge of safeguarding and health and social care.

We offer training and development, travel expenses, and a contributory pension scheme.

Closes: 9am Tuesday 27th August 2019

Interview: 4th or 5th September 2019.

Admiral Nurse

Two-years fixed term, 37 hours a week although part-time hours will be considered. The salary is in the NHS Band 6 scale.

We are seeking to recruit an exceptional individual with a passion for, and experience of, providing person-centred and relationship-centred dementia care, to join our Admiral Nurse Service to provide specialist dementia support to families across Hertfordshire.

Employed by Carers in Hertfordshire, this post is delivered in partnership with Dementia UK. The successful applicants will be Nursing and Midwifery Council registered with post-registration clinical experience of working with people with dementia and their carers/supporters in different settings, along with formal knowledge of dementia acquired through clinical post-graduate training/education. Experience of recent involvement in practice/service development is essential, along with the ability to operate effectively with a constantly developing relationship with key stakeholders and associated agencies.

If you consider that you have the skills and abilities to deliver specialist dementia support as an Admiral Nurse please contact Lesley Potter, Clinical Lead Admiral Nurse or Maisie Ogier, Business Development Officer for an informal discussion about this exciting role.

Lesley Potter: or call 07917 186841.

Maisie Ogier:  or call 07849 828866.

Closes: Sunday 8th September 2019

Interview: Wednesday 18th September 2019.

Admiral Nurse (NHS Band 6) Application Pack

Service Coordinator

37 hours per week. Part-time will be considered. Salary is £22,048 per annum (the salary will be pro-rata for part-time hours). 

Our Care Service has provided reliable, flexible, and truly person centered care for more than 25 years. For some carers a great break is the best support, as it enables them to have time to themselves and a life outside of their caring role.We are looking for an organised, carer-focused, Service Coordinator with a positive attitude, to join our care services team. The Service Coordinator role requires the flexible provision of support across all our care services.The successful candidate will have excellent communication skills, empathy, sensitivity, a try, do, learn attitude and the ability to remain calm under pressure. 

This role is presently based in Borehamwood and provides Care Services across the boroughs of Hertsmere, Three Rivers and Watford. 

Closes: Monday 26th August 2019 at 12pm noon

Interviews: Thursday 5th September 2019.

Service Coordinator Application Pack

Care Services Operations Manager

Full-time 37 hours a week (part-time hours of 28 hours or more will be considered). The salary for full-time hours is £34,663.

Are you determined and passionate about home care and have the leadership skills to deliver excellence? If this is you, we have a unique and exciting opportunity for an experienced Manager to work with our Registered Manager, to deliver outstanding care services. This role will manage, develop and improve the performance, efficiency and profitability of care services, using effective methods and strategies.

The ideal candidate will be self-motivated, dynamic, driven and an excellent communicator who copes well under pressure. A good understanding of current legislation and Care Quality Commission requirements is essential. You will be the face of the service and the one that cascades the values of the organisation to your team and to your customers.

This role will be based in our Borehamwood office and provides services and support in the boroughs of Hertsmere, Watford and Three Rivers.

Closing date: 12pm noon Tuesday 13th August 2019.

Interview date: Tuesday 20th August 2019.

Care Support Workers

Salary: Competitive (rate depends on the days and times worked with enhanced rates for evenings, weekends and Bank Holidays).  Full and part-time hours available.

Are you a reliable, compassionate person and want to help people with care needs stay safe and happy in their own homes if that is where they want to be? Did you want to make a difference to family members by giving them a break from caring?

If the answer to any or all of these is yes, then you may be interested in joining our Crossroads Care Service as a Care Support Worker. The Service aims to provide high quality, flexible services that respond to the individual needs of carers and the people they care for.

We offer:
• Excellent hourly rates - £9 per hour weekdays, £11.56 per hour on weekends, £10.16 per hour on evenings and early mornings, and £13.04 per hour on Bank Holidays;
• Mileage at 40p per mile between clients homes;
• Paid holiday (based on the hours you work);
• Free uniform and DBS check;
• Training and ongoing opportunities for career progression;
• Support from office based staff and a 24/7 on call team.

Applicants will need a full UK driving licence and use of a car. You will also have good written and verbal communication skills and a calm and caring manner.

We are particularly looking for people able to work:
• Monday to Friday from 4pm to 8.30pm to provide homecare in the Borehamwood and Bushey areas.
• Weekends (to work 8am – 12pm noon and/or 3pm to 8.30pm) to provide homecare in the Borehamwood and Bushey areas.
• Flexible, but ideally regular hours Monday to Sunday to provide Carers Breaks in all the areas we serve- the boroughs of Hertsmere, Three Rivers and Watford.

You can find out more or apply via the Care Support Worker pack available to download below or call us on 020 8905 1158 to discuss the role.

archive Care Support Workers Application Pack Download (939 KB)


We welcome enquiries from people who wish to share their knowledge, skills and time as a volunteer. We have a great range of volunteer opportunities, including Trustees. check here for the latest vacancies

Trustee Recruitment

We are seeking a number of individuals committed to our purpose, objectives and values to become Trustees.

Slava Budin-Jones, Chair of our Board of Trustees, said: “Being a Trustee is a rewarding and valuable role and we are looking for passionate, committed and enthusiastic individuals who are invested in carers needs and can make a positive contribution to the work and development of the charity.”

We are looking for people that can introduce new experiences and perspectives to our current Board and add to the existing variety and diversity of our work.

Whilst we are open to all applicants, we are particularly interested in hearing from people, aged 18 or over, with strategic management experience in the following areas:
• Law;
• Property/ estate management/ asset management;
• Public relations & communications; and
• Human Resources.

To ensure we are a diverse and responsive organisation we are also keen to receive applications from ethnic minority communities, women, younger adults, people identifying as LGBTQ+, and those who have experience of supporting young carers.

We also take into account if you have experience of caring as our policy is that at least 60% of Trustees are or have been carers or have a real empathy with caring roles.

Trustees have legal responsibility for the charity and set its strategic direction and ensure that it is managed in a way that meets its charitable objectives. It is a rewarding role and you get to meet a lot of people and use your skills and knowledge to help others.

Carers in Hertfordshire is committed to safeguarding and promoting the safety and welfare of staff, volunteers and carers and all roles are subject to a satisfactory DBS check.

Although this is a voluntary role, reasonable expenses will be covered.

If you would like to apply or request a discussion with our Chair then please contact Laura McGrath, PA to Chair and the Chief Executive: Tel: 01992 58 69 69 or email:

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