Volunteer Vacancies

Information and Carer Planning Service (ICPS) Volunteers - Based in our offices in Borehamwood and Hertford)

Keeping in Touch Service Volunteers: You will make regular phone calls to carers who feel isolated and have requested a monthly Keep in Touch call. You will phone carers to find out how they are and update them on anything we are doing relevant to them such as courses, speakers at Hubs, new services or changes to existing ones, or other activities. If they need further support you will refer them to the Carer Support Advisors. This role is based at our Borehamwood office and we are looking for cover on Tuesdays and Thursdays.

Carers' Passport and Call Back Team Volunteers: The Carers' Passport Team processes and fulfils requests for our Carers' Passport Discount Card and renewing cards, as they are valid for three years. There are a range of tasks such as checking information supplied on application forms, processing forms, printing the Carers' Passport Photo ID Card and contacting carers to check details or register them. The Call Back Team can help with the Carers' Passport, but also contact carers that have been referred from professionals such as GPs to explain the services Carers in Hertfordshire provides and complete registrations for carers not already known to the charity. The roles are based in our Hertford office and we are looking for cover on Mondays to Wednesdays and Fridays.

We are looking for people available between 9.30am and 4pm for all the roles and we ask you to commit to at least one shift of four hours a week. You should have good communication and IT skills and be able to listen and communicate sensitively.

Bereavement Volunteer

To work as part of our team of trained volunteers to support bereaved carers to help them to find their own way forward after their loss.

Carer Support Hub Group Leaders and Helpers

We run 16 Carer Support Hub Groups across Hertfordshire which meet once a month at regular times. We are looking for new Leaders to run our groups in Berkhamsted, Letchworth, Potters Bar and Royston. We welcome applications for Joint Leaders if people want to share the role. We are looking for confident people who like working in teams and have an understanding of caring. Good communication skills are important. We would also welcome volunteers to help make drinks or greet carers at the Hub meetings.

Volunteer Carers Advocate

We work in partnership with POhWER, the Hertfordshire advocacy service provider, to deliver advocacy support to unpaid family carers. Advocates help carers understand information, access services that they or the person they care for needs, and supports them to have their voice heard by health or other professionals when important decisions are being made related to their caring role.
The Volunteer Carers Advocate will help our Carers Advocate by providing telephone and email support and may be asked to accompany them to meetings with carers and/or professionals. We are looking for someone able to support us one day a week in this role.

Volunteer Opportunities in the Borehamwood area

We need volunteers to help at our Monday to Friday lunch and activities club for the over 60s that meets in Borehamwood .
We also need volunteers in our office in Borehamwood to support with administration and on the reception.
Friendly, caring people are needed in these roles. Please look at the job descriptions provided for each role.

Forum Support and Note Taker

If you are looking to gain experience in taking notes and providing support at meetings and events then this is a great role to apply for. Our Forums mainly take place in Hatfield on Tuesdays, Wednesdays and Thursdays, throughout the year. Occasional visits to the office in Hertford may be needed.