Did you know.....

  • In your road, street or block of flats that there is likely to be 1 adult carer for every 8 people living there?
  • Three in five of us will be a carer at some point in our life?

Our Volunteer Service is being funded by The National Lottery Community Fund between April 2019 and April 2022. By volunteering with us you would really be supporting your community and making a difference to the lives of unpaid carers in Hertfordshire or outside the county caring for someone in Hertfordshire.

How can I get involved?

There are lots of opportunities from helping out at a one-off event to developing or learning new skills by volunteering on a regular basis. We are currently recruiting for lots of exciting roles including admin support at our offices in Borehamwood and Hertford, note takers, mentors, support for the Young Carers Team, and community fundraisers. Click here to see the roles on offer.

We welcome volunteers of all ages, whether you are a school leaver wishing to boost your CV or retired with a wealth of experience to share, there are myriad ways you can get involved.  

What we offer volunteers

We provide training for all roles and can give references after a suitable time period.

We can also help with the cost of travel and out of pocket expenses.

We keep you informed about our charity and volunteer work via a newsletter and emails.

It's also a great way to make new friends and have lots of fun too!

We hold the 6 Point Promise, a mark of good practice when it comes to volunteering, showing that we are committed to looking after our volunteers and in June 2019, we won the Valuing Volunteer Management Award

What next? 

Whatever your skills or experience we would love to hear from you! Just get in touch via email or call                01992 58 69 69. 

Why we volunteer

Don't just take our word for it. Some of our volunteers have been sharing their experiences.


Diane D Hub Leader webDianne has been a Volunteer Hub Leader at our Hoddesdon Carers’ Support Hub since it started in January 2016. The Hub is a group for carers that meets monthly so that they can get together to have a break from caring with other people who understand their situation as well as share advice and experiences and learn about services and support for them.

Dianne cared for her late father-in-law and has cared for a relative with Dementia and also supports her parents. Here she talks about her volunteer role.

"I started volunteering after recovering from cancer as I was looking for something to do to help others and use my skills. I knew about the excellent work of Carers in Hertfordshire through my previous jobs in the NHS. I had experience of caring so I felt confident about becoming a volunteer with the charity. The Hub Leader is a lovely role and I enjoy meeting and getting to know so many carers. We try to give support to each other and to the carers, who tell us they really value the monthly meeting and look forward to it. I feel pleased that a small amount of my time and effort goes a long way to helping others.

As a carer too, I have found the Hub helpful in getting information to support me in my caring role, for example I have found out the latest information about benefits and also the Carer’s Assessment from guest speakers.

Carers in Hertfordshire is a fantastic charity with the practical support it provides unpaid carers and the role it plays in local policy and decision-making. The charity has great energy for today and not just the future. Everyone is so friendly and I feel valued and supported as a volunteer.

The aims of our Volunteer work

As a result of the funding from The National Lottery Community Fund our objectives are to:

  • Increase volunteers’ confidence in supporting local carers.
  • Boost volunteers’ overall wellbeing  as a result of their volunteering role.
  • Improve and increase volunteers’ skills.
  • Help carers to feel less isolated because of the volunteers’ contributions.
  • Help carers to be more resilient and knowledgeable/confident in their caring role because of volunteers work.

You can find out about how we are meeting our objectives by reading our Volunteer Impact Surveys and the summary of the previous project funded by the National Lottery Community Fund.

 Volunteer Impact Survey 2018

Earlier this year (2018) we carried out a Volunteer Impact Survey to learn more about our volunteers’ experiences of working with us.

Around 32% of 190 volunteers sent the survey responded and some of the feedback showed:

  • Everyone was satisfied with the level of help and guidance they receive from us;
  • Satisfaction with support and training had increased from 2017; and
  • Overt two-thirds felt their self-esteem and confidence had improved as a result of volunteering.

You can read about all the findings in the Volunteer Impact Survey 2018 Report that can be downloaded here.




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