Jobs – Staff Vacancies

Carers in Hertfordshire is a well-respected, independent, carer-led charity that works to ensure that all Hertfordshire’s unpaid family and friend carers are recognised, valued and supported in their caring role, have the opportunity for a life outside of caring, and can exercise a collective voice in the county.

Do you share our values? Read them at this link. You can also read more about how we help unpaid carers at this link.

We are pleased to be an accredited Living Wage Employer. This means that every member of staff in our organisation earns not just the minimum wage but the Living Wage.

The Living Wage is an hourly rate set independently and updated annually, based on the cost living in the UK.

We believe that every member of staff deserves a Living Wage. You can find out more about the Living Wage by visiting www.livingwage.org.uk.

There are other benefits to working at Carers in Hertfordshire – follow this link to find out more – Benefits of working at Carers in Hertfordshire.

Carers in Hertfordshire is a flexible employer, committed to openness and equality of opportunity in every activity, from the way we recruit and promote employees to the way we deliver our services. It is a core responsibility of members, employees and volunteers of the charity to ensure that every individual we come into contact with is treated with dignity and respect. We want our organisation to reflect the diversity of the population we serve and we welcome applications from people from all backgrounds and diversities.

Administrator – Maternity Cover

Contract: 26 hours per week (across 4 days. Must include Tuesday, Wednesday and Thursday, finishing at 5.30pm)
Salary: £26,179.96 FTE, £15,566.46 pro rata

You’ll play a key role in keeping our services running smoothly, supporting colleagues across the organisation and helping us deliver the best possible experience for unpaid carers.
Your responsibilities will include:

• Being the first point of contact: Answering incoming telephone calls, responding to enquiries and directing people to the appropriate team or individual.
• Providing administrative support: Managing emails and up to three mailboxes, handling post, printing documents, monitoring office supplies and responding to general office enquiries.
• Supporting events: Booking venues, coordinating event communications, preparing printed materials and arranging refreshments.
• Maintaining accurate records: Updating electronic databases and systems, retrieving information and ensuring records are kept accurate and up to date.
• Communicating with carers: Preparing and sending bulk communications using internal databases and reports, ensuring information is clear, accurate and concise.
• Working collaboratively: Building positive relationships with colleagues and volunteers to help deliver an effective, responsive and welcoming service.

You’ll also develop a good understanding of our charity’s services so you can respond to enquiries confidently and help people access the support they need. Find out more by downloading the application pack.

Closing Date: Wednesday 28th October 2026
Interviews: Wednesday 4th November 2026