Support For Young Carers

The information, advice and support we offer to young carers.

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Whatever impact caring has on you, you are not alone. With us, you’ll find the support that’s right for you.

The Young Carers Team listens to every young carer and their family’s concerns. Then, we work with you to:

Give you a break from caring.
Give you a chance to meet other young carers.
Give you the same opportunities as other young people.

First Steps

If you would like us to support you, the first step is to get in touch.

How We Support You

Once you are registered with us, we can keep in touch with you via email, so make sure you give us an address, and we will keep you updated on:

Fun activities with other young carers who have similar experiences to you. This might be learning new skills or just having fun.
An opportunity to be heard – helping us and health or other services improve and shape the support they offer. This could be through surveys or by being part of our Young Carers’ Council, where you can talk about the things that affect your life.
A Carers’ Passport photo ID card, which provides access to savings and offers at various businesses in Hertfordshire, including the cinema and leisure centres.

To find out more about how we can help you, get in touch.

Please note: If you are currently working with a Social Worker then please share their details with us. This is so that we can talk to them and make sure that your voice and your caring role is part of their assessment. When you finish working with them let us know; this way we can check in with you to see how things are going. Whilst you are working with your Social Worker, you are welcome to come to our activities, get a Carers Passport discount card, or call us for information about your caring role.

Other support in Hertfordshire

Hertfordshire County Council is responsible for identifying people aged up to 18 in Hertfordshire with a caring role. They also carry out an assessment to better understand if the young carer or their family has any support needs, and if they do provide that help or direct them to appropriate services to meet any needs, such as to us at Carers in Hertfordshire.

You can find out more about the support the Council provides and how to access it at https://www.hertfordshire.gov.uk/youngcarers or call 01992 658469 (Monday to Thursday: 9am to 5.30pm, and Friday: 9am to 4.30pm, not bank holidays.)
If you need urgent help outside these times, call 0300 123 4043.
Or email youngcarers@hertfordshire.gov.uk if it’s not urgent.

Changing schools or moving through education stages

Moving school, especially from year 6 (Y6) to year 7 (Y7), can be an exciting and daunting time for young carers and their families. To make this transition as easy as possible, have a read of our guides about the different stages of moving:

For parents and guardians:

A guide to the key dates in Y6 and Y7 when you should request or receive support: Transition – Guidance for Parents and Young Carers 2023

For young carers:

A guide on how to talk to your school about your caring role: Transition – Talking to school about your caring role
A template plan on how your new school can support you. You should complete this with someone at your new school: Transition Plan – example

Useful Resources for Young Carers

A self‑care factsheet

A factsheet for young carers, packed with wellbeing tips, activity ideas, and guidance on where to find support when you need it.

Worry Workbook

A booklet made by the Young Carers team at Carers in Hertfordshire to help you process any worries you may be feeling.

Emergency Contact Booklet

If the person you support ever goes to hospital, this is a list of people you could contact or stay with. We suggest you keep one of these at home and give one of them to your school.

Families First Portal