Helpful Organisations and Websites

Local and national support

There are a lot of services accessible in Hertfordshire that might help you. Here's a list of a few that could support you!

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Local Organisations

Age UK Hertfordshire
For people aged 55+ including information, visiting schemes, carer support, hospital discharge scheme, day care, help in the home and help with paperwork.
Tel: 0300 345 3466

Care Choices – Hertfordshire
Comprehensive guide to choosing and paying for care.

Citizens Advice in Hertfordshire
Local services that provide advice for people in Hertfordshire.
Tel: 0800 144 8848

East of England Ambulance Service
Non-emergency patient transport services for eligible patients in Hertfordshire.
Tel: 0345 6051208 (8am to 6pm every day)

Hertfordshire County Council

Adult Care Services: 0300 123 4042
Children’s Services: 0300 123 4040
Money Advice Unit (Advice on benefits and debt): 0300 123 4040

Hertfordshire Partnership Foundation NHS Trust

Supports people with mental ill health, learning disabilities and autism spectrum conditions across Hertfordshire.

Herts Careline

Supporting people to live independently. Community alarms and pendants.

Herts Directory

(The Hertfordshire Directory) is a free, centralized online platform provided by Hertfordshire County Council. It connects residents with local community services, care providers, support groups, and family activities across the county

HertSavers Credit Union
Community based organisations that can offer loans and savings schemes, protected by FSA.
Tel: 0208 756 3868

Hertshelp
If you need help and don’t know where to turn, Hertshelp will put you in contact with organisations in Hertfordshire that can assist.
Tel: 0300 123 4044

Memory Support Hertfordshire

A partnership of Hertfordshire based organisations providing support and information to carers and people living with dementia.
Tel: 0300 131 3946

Hertfordshire MIND

Support positive Mental Health and wellbeing. Services are available to all residents in Hertfordshire aged 18+ and we offer dedicated services for 5-18 year olds
Tel: 0203 727 3600

PALS (Patient Advice and Liaison Service)
Confidential service to provide support, information and help for patients, their carers and families to help with enquiries or concerns about any aspect of local health services.
Each NHS Trust has a PALS:

East and North Herts NHS Trust – Tel: 01438 285811 or pals.enh-tr@nhs.net
Hertfordshire Partnership Foundation Trust – Tel: 01707 253916 or hpft.pals@nhs.net
Hertfordshire Community NHS Trust – Tel: 0800 011 6113 or pals.hchs@nhs.net
West Herts NHS Trust – Tel: 01923 217198 or westherts.pals@nhs.net

POhWER in Hertfordshire
Advocacy to help to access services, address issues or make complaints.
Tel: 0300 456 2370

Talking Therapy (Herts and Mid Essex)

Provides a wide range of confidential talking therapy treatments and employment support for adults with common mental health problems. The services are part of the national NHS Talking Therapies, for anxiety and depression programme

National Organisations

Accessable

Search of accessible places.

Carers Trust
The Largest network of organisations across the UK that specialises in the support and wellbeing of unpaid carers.
Tel: 0300 772 9600

Carers UK

Advice and information about caring across the 4 UK nations (England, Wales, Scotland and NI). Useful if you care for someone living outside of Hertfordshire
Tel: 020 7378 4999

Care Quality Commission
Inspectors of care services. Website has lists of services by location.
Tel: 0300 616 161

Contact a Family
Support for families of disabled children across the UK, whatever their condition or disability.
Tel: 0808 808 3555

Disability Law Service
Confidential and free legal advice for disabled adults, their families and carers.
Also provides disabled people with a casework service.
Tel: 0207 791 9800

GOV.UK
Government website – benefits, legislation & accessing services with a carers section.

Benefits and financial support if you’re disabled or have a health condition: Advice on financial help for a disabled person and their carer.
Carers Allowance Unit: Information on Carer’s Allowance and how to make a claim.
Tel: 0800 731 0297
The Pension Service: Advice on State Pension eligibility, claims and payments.
Tel: 0800 731 0469

NHS 111 Service
NHS non-emergency number. Available 24 hours a day, 365 days a year. Trained advisors, supported by healthcare professionals, will direct you to the best medical care for you.

Samaritans

If you need someone to talk to, The Samaritans are there to listen
Tel: 116 123

Specialist Organisations

Most of these organisations provide useful information on specific health conditions on their website and can also be contacted by email (details on each website). Please contact us if the one you want is not listed.

Alzheimer’s Society
Tel: 0300 222 1122

Asthma + Lung UK
Tel: 0300 222 5800

British Heart Foundation
Tel: 0300 330 3311

Change Grow Live (addiction support)
Tel: 0800 652 3169

Dementia UK

Useful factsheet for carers of people living with dementia

MacMillan Cancer Support
Tel: 0808 808 0000

Mencap (Learning disability support)
Tel: 0808 808 1111

Motor Neurone Disease Association
Tel: 08457 626262

Multiple Sclerosis Society
Tel: 0808 800 8000

National Autistic Society
Tel: 0808 800 4104

Parkinson’s UK
Tel: 0808 800 0303