Helpful Organisations and Websites

Local and national support

There are a lot of services accessible in Hertfordshire that might help you. Here's a list of a few that could support you!

// Carers In Herts > Resources > Factsheets for Carers > Helpful Organisations and Websites

Carers UK
Tel: 0808 808 7777

Carers Trust
Legal rights, factsheets, sources of support and information for carers.
Tel: 0844 800 4361

Carers Direct
Free, confidential information and advice for carers.
Tel: 0300 123 1053

Herts Help
If you need help and don’t know where to turn, Hertshelp will put you in contact with organisations which can assist.
Tel: 0300 123 4044

Hertfordshire County Council

Adult Care Services: 0300 123 4042
Children’s Services: 0300 123 4040
Money Advice Unit (Advice on benefits and debt): 0300 123 4040

GOV.UK
Government website – benefits, legislation & accessing services with a carers section.

Carers and Disability Benefits: Advice on financial help for a disabled person and their carer.
Carers Allowance Unit: Information on Carer’s Allowance and how to make a claim.
Tel: 0345 608 4321
The Pension Service: Advice on State Pension eligibility, claims and payments.
Tel: 0800 731 7898

Age UK Hertfordshire
For people aged 55+ including information, visiting schemes, carer support, hospital discharge scheme, day care, help in the home and help with paperwork.
Tel: 0300 345 3466

East of England Ambulance Service
Non-emergency patient transport services for eligible patients in Hertfordshire.
Tel: 0345 6051208 (8am to 6pm every day)

Herts Ability
Information on independent living and mobility. Practical services, equipment
and aids to enable older and disabled people to maintain independence.
Tel: 01707 324 581

POhWER
Advocacy to help to access services, address issues or make complaints.
Will attend meetings, write letters, make phone calls and research information.
Tel: 0300 456 2370

Citizen’s Advice in Hertfordshire
Local services that provide advice for people in Hertfordshire.
Tel: 0800 144 8848

HertSavers Credit Union
Community based organisations that can offer loans and savings schemes, protected by FSA.
Tel: 0208 756 3868

Disability Law Service
Confidential and free legal advice for disabled adults, their families and carers.
Also provides disabled people with a casework service.
Tel: 0207 791 9800

The Counselling Foundation
Provide a counselling service to the community in the Hertfordshire and Bedfordshire area.

Care Quality Commission
Inspectors of care services. Website has lists of services by location.
Tel: 0300 616 161

Hertfordshire Care Services Directory
Comprehensive guide to choosing and paying for care.

PALS (Patient Advice and Liaison Service)
Confidential service to provide support, information and help for patients, their carers and families to help with enquiries or concerns about any aspect of local health services.
Each NHS Trust has a PALS:

East and North Herts NHS Trust – Tel: 01438 285811 or pals.enh-tr@nhs.net
Hertfordshire Partnership Foundation Trust – Tel: 01707 253916 or hpft.pals@nhs.net
Hertfordshire Community NHS Trust – Tel: 0800 011 6113 or pals.hchs@nhs.net
West Herts NHS Trust – Tel: 01923 217198 or westherts.pals@nhs.net

NHS Choices
On-line front door to the NHS.

NHS 111 Service
NHS non-emergency number. Available 24 hours a day, 365 days a year. Trained advisors, supported by healthcare professionals, will direct you to the best medical care for you.

SSAFA
Charity for current and ex-service men & women and their families. Provide practical and emotional support, advice on housing, debt and help with mobility.
Tel: 0845 241 7141

Tourism for All
Information on holidays for people with disabilities. Helpline and factsheets.
Tel: 0845 124 9971

Contact a Family
Support for families of disabled children across the UK, whatever their condition or disability.
Tel: 0808 808 3555

Specialist organisations

Most of these organisations provide useful information on specific health conditions on their website and can also be contacted by email (details on each website). Please contact us if the one you want is not listed.

Alzheimer’s Society
Tel: 0300 222 1122

Parkinson’s UK
Tel: 0808 800 0303

Multiple Sclerosis Society
Tel: 0808 800 8000

Motor Neurone Disease Association
Tel: 08457 626262

MacMillan Cancer Support
Tel: 0808 808 0000

Stroke Association
Tel: 0303 3033 100

Royal National Institute of Blind People
Tel: 0303 123 9999

Royal National Institute of Deaf People
Tel: 0808 808 0123

Mencap (Learning disability support)
Tel: 0808 808 1111

Rethink Mental Illness
Tel: 0300 5000 927

Mind (Mental health support)
Tel: 0300 123 3393

National Autistic Society
Tel: 0808 800 4104