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Unpaid carers now have free access to digital resources to help them with caring

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Unpaid carers in Hertfordshire and England can now get free access to an online platform of information and support as the NHS, and locally Hertfordshire County Council, have funded access to the Digital Resource for Carers.

The platform, developed by national charity Carers UK, includes e-learning resources, guides, access to MyBackUp - a tool to help plan for what might happen with regards to care in an emergency, and Jointly, Carers UK’s care co-ordination app that several people involved in someone’s care can use to share messages and to do lists.

The site can be reached at and people need to set up an account to access it, if they haven’t already logged in. People living in Hertfordshire who provide unpaid care or support to someone who needs help due to an illness, disability, addiction or old age, can use the code DGTL1542 when they register. People living elsewhere but caring for someone in Hertfordshire can also use the code to register.

Alternatively, your GP practice or primary care providers in England, should be able to give you a code to use to access the platform.

Madeleine Starr MBE, Director of Business Development and Innovation at Carers UK, said: “The pandemic has created a huge demand for information and advice from carers and often they feel at a loss trying to work through the maze of information when they have little time and are often exhausted. Providing digital resources in one place is a really accessible and tailored way of giving carers support. Digital resources can also support local and national advice services which are often overstretched.”

Last modified on Tuesday, 04 January 2022 17:34