Carers Survey

Take our 2025 Carers’ Survey

Are you a family or friend carer in Hertfordshire, or do you support someone living in the county? In our 30th anniversary year, we want to hear from you. Take part in our short survey to help us understand what it’s like to be a carer in 2025 – what’s working, what’s missing, and how we can improve support for unpaid carers.

If you’re an adult who looks after someone due to illness, disability, addiction, or age, your input is vital. Even if your caring role ended in the last three years, we’d still like to hear from you.

Our Who Cares in Hertfordshire? Survey explores how caring affects your health, wellbeing, finances, and daily life, including work or study. Your feedback will help shape better services and show why supporting carers matters.
📝 Take the survey at www.surveymonkey.com/r/YJ829HJ
Prefer phone or post? Contact us by email contact@carersinherts.org.uk or call 01992 58 69 69.
🎁 Win a £250 voucher or one of three £50 gift cards for taking part. Winners chosen at random.
Survey set to close at the end of August 2025.

We also have a survey for young people aged 18 and under with a caring role. To take part call us or email young.carers@carersinherts.org.uk

Results of our 2022 Survey

We carried out a survey with current and former carers living, working or caring in Hertfordshire, between August and October 2022 to find out about the caring situation in the county. We are grateful to the 2,077 carers and former carers who responded to our survey for adult carers and the 345 young carers aged up to 19 who completed our Young Carers’ Survey.

The survey revealed that an increasing number of people are caring for more hours a week – in excess of 20, and even 90 hours.

Many of the carers and former carers who responded – 3 in 5 carers (60%) were struggling with making ends meet or worried about their finances and an increasing number are cutting back on essentials (32% up from 29% in 2018).

A summary of the findings is below and there is further detail in the themed reports:

• Caring and Finances
• Health and Wellbeing
• Quality of Services
• The impact of the coronavirus pandemic on carers
• Working and Caring

Overview of carers

89% of people who completed our survey said they were caring for someone.

Just under a third of respondents (31%) had been caring from between one and four years. 25% of respondents had been caring for 15 years or more.

22% of carers looked after more than one generation.

The top three groups of people that respondents said they cared for were spouse or partner (42%) son/daughter or in-law (32%) and parent/parent-in-law (29%). Other relationships included aunt, uncle and friend.

Hours spent caring a week

Other places included a hospice, with another relative or supported living accommodation.

Key findings

• 1 in 5 carers and former carers (20%) said their physical and mental health was bad or very bad. 36% rated it as good or very good.
• A fifth (20%) of carers have missed health appointments.
• Over half (56%) of respondents felt they didn’t have enough time away from caring.
• A quarter of people who completed the survey (25%) said services don’t meet their needs, which is a barrier to them having a break.
• A worrying 29% of respondents said they were unaware of services that could help them in their caring role, particularly to support them in having a break.
• An increasing number of carers and former carers reported feeling lonely – 53%, up from 37% in 2018.
• A third of carers said they had been close to, or had, a breakdown.
• 45% said they weren’t getting enough sleep compared to 33% of young carers.
• 60% of respondents were worried about their finances.