As COVID-19 restrictions have eased we are providing a mix of online and face to face carers’ groups and events. For details or support contact us on 01992 58 69 69 (9am-5.30pm Mon - Thurs & 9am-4.30pm Fri).
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Sharing festive greetings and some tips to help unpaid carers through this holiday season

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All of us at Carers in Hertfordshire want to wish unpaid carers, our volunteers and supporters a safe and happy festive season. 2021 has been another challenging year for everyone because of the coronavirus. We want to remind people who are caring for a relative or friend, perhaps because they have a physical or mental illness, a disability, or they are elderly or are challenged by addiction, that we are here to support you over the holiday season and throughout the year.

Our Carer Support Advisors are here to talk to you and to provide information or guidance related to caring, throughout the festive break, apart from the bank holidays. So please get in touch if you need to – email us at or call 01992 58 69 69 (our phone lines are open 9am – 5.30pm Monday to Thursday and 9am – 4.30pm on Fridays - closed bank holidays).

Between Christmas and the New Year, we will be holding a quiz online on Zoom for unpaid carers on Wednesday 29th December 2021, 7.30pm – 9pm – contact us to book a place.

Other useful contacts include the Carers UK helpline 0808 808 7777, which will be open Monday to Friday over the festive period, 9am-6pm, including Christmas Eve, Bank Holiday Monday and New Year’s Eve. Hertfordshire County Council's Adult Care Services can be contacted on 0300 123 4042 and for Children’s Services call 0300 123 4043. HertsHelp has a free helpline if you need support in a crisis or to find out about services in Hertfordshire that can help you. The number is 0300 123 4044 and it is open 8am – 6pm on Christmas Eve, 10am – 4pm on December 27th, 28th 2021 and January 2nd and 3rd 2022, and 9am – 5pm December 29th – 31st (closed on Christmas Day, Boxing Day and New Year’s Day).

As COVID-19 cases remain high in the UK we want to encourage carers to be protected and be prepared.

Be protected – consider boosting your immunity by taking up the offer of a flu or COVID-19 vaccination when you are offered it. Don’t forget we can provide personal protective equipment (PPE) such as face masks, gloves and aprons to try and prevent the spread of any illness whilst you are caring for someone. Just contact us to discuss what you need.

Be prepared – if you or the person you look after has medication make sure you have enough for the holiday period. Also, make plans for what would happen if you were unwell or care arrangements changed. Have you told people about your plans or where they would find information about the person you care for such as the medications they take and details of anyone involved in their care? We can give you tips about making a plan or if you’re in Hertfordshire you can complete a ‘carer’s in case of emergency form’ at

Currently, there are just over 38,500 unpaid carers – children and adults – registered with Carers in Hertfordshire. However, there are many more hidden carers in Hertfordshire. With fundraising and volunteering support, we can continue reaching carers, so they know about the help and services they are entitled to. Please get in touch if you’d like to support us in any way.

We look forward to a brighter 2022. Season’s greetings again.

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Last modified on Friday, 10 December 2021 14:11