Please be aware that due to COVID-19 our carers’ groups and courses are taking place online rather than face to face. You can call us on 01992 58 69 69 (9am-5.30pm Mon - Thurs & 9am-4.30pm Fri).
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Updated guidance about COVID-19 vaccine for unpaid carers

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Some unpaid carers aged 16+ can now have their COVID-19 vaccine – if in priority group six or the other priority groups such as being aged 50 plus. We appreciate that you may have questions, particularly about when and how you willCovid-19 vaccine be able to book an appointment, and so we have some information to share about what is happening in Hertfordshire.

You can now get your vaccinations if you are aged 16+ and you are:

  • eligible for or receive Carer’s Allowance;
  • identified as a primary carer by your GP;
  • receiving support from your local council or a carer’s organisation such as Carers in Hertfordshire;
  • the sole or primary carer who provides close personal care or face to face support for an elderly or disabled person who is clinically vulnerable to COVID-19.

Carers of children are not included in this phase, unless the child has serious neuro-disabilities and other complications.

If you fit any of the criteria above and are registered with a GP practice in England you can book an appointment now via the national booking service or call 119 (7am-11pm daily) if you don’t have internet access. You will then be able to arrange an appointment at a vaccination centre or community pharmacy-led service.

If you don't book through the NHS coronavirus vaccine booking service the NHS will contact you about receiving the vaccine.

If you're not already known to health or care services as an unpaid carer and are aged 18 or over, please contact your GP practice to register as a carer and arrange your vaccination.

You will not need to pay for the vaccine, so please be mindful of scams.

Hertfordshire County Council has shared some questions and answers about the vaccine for unpaid carers and you can find out the latest information at We have shared the document here too – Vaccine FAQs for unpaid carers

Please, get in touch with us if you want to discuss your caring role or if you need PPE (personal protective equipment) – email or call 01992 58 69 69.

You can keep updated about Government advice related to the coronavirus at and the NHS website has information about the COVID-19 vaccine and vaccination programme at

If you need your NHS number to book or receive the vaccine, you can find the number on any prescription or letter from the NHS or you can get it online via

For more information about Carer’s Allowance visit or call 0800 731 0297.

Last modified on Thursday, 08 April 2021 14:13