Please be aware that due to COVID-19 our carers’ groups and courses are taking place online rather than face to face. You can call us on 01992 58 69 69 (9am-5.30pm Mon - Thurs & 9am-4.30pm Fri).
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Read all about it! The latest edition of our free biannual
magazine has arrived and is available for download now. Carewaves magazine issue 2 of 2020 cover

The latest issue of Carewaves (issue 2 of 2020) is available now, coinciding with our silver anniversary as in November 2020 we reach 25 years of us identifying and supporting unpaid family and friend carers in Hertfordshire or elsewhere and looking after someone in the county. The magazine was completed before the Government advised of a second coronavirus lockdown in England (5th November - 2nd December 2020) so some of the group face to face services we were providing, such as a few Carer Support Hubs, have paused. Instead support will be offered over the phone and online, as appropriate. The magazine contains details of the Hubs and Forums meeting online on Zoom as well as information about upcoming workshops and learning opportunities.

We and partner organisations such as Hertfordshire County Council understand this may be a worrying time for you and those you support. We want to reassure you that we are here to provide information and assistance and that we are delivering our services with safety, government guidance and feedback from carers and service users, in mind. We continue to provide information and advice over the phone or via email and staff and volunteers are making Keep in Touch calls with unpaid carers to find out how they are and if they need any assistance or advice. We are delighted to have received some funding to expand our Keep in Touch Service as well as provide some carers with tablets to help reduce isolation. You can find out more in this issue. We are also looking for people to volunteer to make calls to carers, which can be done from your home, please get in touch if you are interested in the role or want to learn more about it.

Also in this issue of Carewaves is:

  • Advice from the two Clinical Commissioning Groups in Hertfordshire about keeping well this winter, including details about the flu vaccine programme.
  • Tips about diet and nutrition. 
  • Information about Carers' Breaks - this and our home care support will continue during the lockdown. We recognise that many carers have not had a break from their caring role since March due to services being closed or limited, if you feel you need some respite please contact us as we can put you in touch with services in your area. Our service is provided in Hertsmere, Three Rivers and Watford. 
  • An update from Hertfordshire County Council about adult care services. During the second coronavirus lockdown the Council has advised that day services will remain open, although with reduced capacity due to social distancing measures. The Council will also continue to carry out Carers Assessments and Care Needs Assessments and it has reviewed and updated a frequently asked questions (FAQs) document of queries unpaid carers have raised. The FAQs for carers is available on the Council’s website at 
  • Carer stories and quotes – some reflecting on how they have found life during the COVID-19 pandemic and their experience of our services.
  • An update about our work with young carers including information about the competitions we’ve been running for them and details about the new Chair and Vice Chair on our Young Carers’ Council; and
  • Details of other organisations that you may find useful to contact for support.

If you need advice or support about your caring role, please contact our Carer Support Advisors on 01992 58 69 69 or email and someone will help you.

Keeping in touch

In addition to the website and biannual Carewaves magazine, we would like to keep you up to date via e-bulletins. You may be asked for an email address when we contact you. If you would like to be kept up to date in this way please let us know.

Download your copy of Carewaves issue 2 of 2020 here - Carewaves issue 2 of 2020.

Other articles in this category: « Plan Your Caring Role     General Factsheets »