Please be aware that due to COVID-19 most of our carers’ groups and events are taking place online rather than face to face. You can still call us on 01992 58 69 69 (9am - 5.30pm Mon - Thurs & 9am - 4.30pm Fri).
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Read all about it! The latest edition of our free biannual
magazine has arrived and is available for download now. carewaves issue 1 of 2020 cover web


The latest issue of Carewaves (issue 1 of 2020) is available now and it contains information about what we and other organisations have been doing to support unpaid carers. This issue is mainly focused on the COVID-19 situation and the services we are providing unpaid carers and those we have paused or adapted such as face to face events like courses and support groups.

We are still providing information and advice over the phone or via email and are issuing our Carers’ Passport Discount ID Cards and offering workshops and learning opportunities online through our website, YouTube channel and Zoom. We have been making thousands of Keep in Touch calls with unpaid carers to make sure carers are ok. If you or someone you know would benefit from us contacting them, please get in touch.

The magazine also includes:
• Information from Hertfordshire County Council about social care provision, Direct Payments and answers to carers’ questions in relation to the COVID-19 situation.
• Advice about spotting scams and fake news and what to do if you think you or the person you care for has been a victim of fraud or cybercrime;
• An update about our work with young carers including a review of our 2020 Young Carers’ Conference; and
• Details of other organisations that you may find useful to contact for support.

We are still planning to mark Carers Week (8th – 14th June). We are holding some activities online such as some question and answer sessions with representatives from Hertfordshire County Council, including Adult Care Services staff. You can learn more about our plans as they develop on the Carers Week page.

If you need advice or support about your caring role, please contact our Carer Support Advisors on 01992 58 69 69 or email and someone will help you.

Keeping in touch

In addition to the website and biannual Carewaves magazine, we would like to keep you up to date via e-bulletins. You may be asked for an email address when we contact you. If you would like to be kept up to date in this way please let us know.

Download your copy of Carewaves issue 1 of 2020 here - Carewaves issue 1 of 2020.

Other articles in this category: « Plan Your Caring Role     General Factsheets »