Join our Parent Carer Network to be informed and have your say on issues affecting you and your family.

Do you look after a disabled child or young person?

If you do, we want to make sure you are supported too because we understand how challenging it can be looking after someone under 25 with a disability, complex health needs or severe learning disability.

Carers in Hertfordshire can help you to:

  • Find out about local events and services for you and your family.
  • Plan your caring role and make time for yourself.
  • Improve your skills and confidence through free training courses and workshops.
  • Meet other parent carers and share views and experiences.
  • Raise the issues affecting you and your family through our Parent Carer Information Network. As a parent of a child or young person with Special Educational Needs and/or Disability joining our Parent Carer Network means you can receive information about what is going on locally and nationally through regular email bulletins and have opportunities to have your say on issues affecting you and your family.
Useful links

Hertfordshire's SEND Local Offer - Hertfordshire's SEND Local Offer is your one-stop shop for information, support, services and activities available for children and young people with special educational needs, and their families. The Local Offer has been created by parents and professionals and is hosted by Hertfordshire County Council.

Hertfordshire Additional Needs Database (HAND) - Hertfordshire County Council’s voluntary database for children and young people aged 0-25 who have additional needs or a disability which has a substantial impact on their everyday life. HAND offers a monthly newsletter, information, concessions at some leisure facilities and opportunities to influence planning of services.
You can access HAND here and for the newsletter visit

Special Educational Needs and Disabilities Information Advice and Support Service (SENDIASS) - SENDIASS provides impartial and confidential information, advice and support to parents and carers of children with special educational needs and disabilities (SEND), and young people and children with SEND. They can help with information and advice on a range of topics such as local services, Education, Health and Care (EHC) Needs Assessments and personal budgets.

To contact the service call 01992 555847 (9.30am – 3pm Mon – Thurs and 9.30am – 2pm Fridays) or email
Or visit the SENDIASS website via this link

Short Breaks Local Offer - Short breaks offer disabled children and young people the chance to spend time out with others doing fun activities and socialising whilst supported by a trained worker. This gives families a break from caring. Activities include holiday and Saturday clubs, computer skills and canoeing.
The service provides up to 40 hours of activities per year to people aged five to 19 with SEND that live in Hertfordshire and meet other criteria. Families may be able to access more hours. You can learn more about the service via the website -


Council seeks parent carers’ experience of its SENDIASS service
Hertfordshire County Council is reviewing the information, advice and support it funds and offers. As part of the review it is calling for parent carers who have accessed its SENDIASS service in the last 12 months to share their experiences.

The SENDIASS service - Special Educational Needs and Disability Information Advice and Support Service - provides impartial and confidential support in relation to young people aged up to 25 with a special educational need or disability (SEND).

Parents / carers of a child with SEND that have contacted or been supported by the SENDIASS service over the last year are being asked to complete a short survey. The survey can be accessed via The survey closes on Friday 29th November 2019.

Council consults on the restructure of its SEND Specialist Advice and Support Service
Hertfordshire County Council is inviting people to give their views on its proposals for a new leadership structure for the SEND Specialist Advice and Support Service (SEND SAS).
SEND SAS is a team of Specialist Advisory Teachers and Specialist Support Staff that provides advice and support to educational settings across Hertfordshire to meet the needs of children and young people with a special educational need or disability (SEND).
Proposals include introducing new roles such as an Access Lead to oversee the work of the teams in the Access portfolio and reviewing and updating roles.
The proposals have been put together in response to a review and feedback from stakeholders including parents and schools. The restructure of the SEND SAS Service should address issues people had about the service structure being too complex.
The restructure is expected to create a simplified leadership structure that should help improve the service. It will also be based on specialisms and ensure staff have the expertise, supervision and professional development opportunities in the area they work.
You can find out more about the proposals at
To share your feedback email the Project Team at by Wednesday 11th December 2019. If agreed the new structure would be effective from 20th April 2020.

What you tell us

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Here is some feedback we received about our activities with Parent Carers.

 Information and Relaxation Event for Parent Carers: "Really enjoyable - all course content was good, lovely to have the opportunity to relax, great speaking to other parent carers"

These are some other comments from other relaxation events:

"It was great to socialise with other carers and get the chance to relax for a while."
"Totally uplifting, really fun, totally made me forget about my stresses and struggles for a few hours – great information available too."
"The event was really helpful, as a parent carer and sole parent, life can be isolating, so it was really nice to touch base with so many friendly faces. The relaxation event itself was wonderful."

For more information on our services, please call 01992 58 69 69. 

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Maria Kiely
Parent Carer Worker

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