Please be aware that due to COVID-19 our carers’ groups and courses are taking place online rather than face to face. You can call us on 01992 58 69 69 (9am-5.30pm Mon - Thurs & 9am-4.30pm Fri).
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Have your say on mental health

We want to encourage carers of people with mental illness to become more involved in the planning and delivery of health, social care, and community services in Hertfordshire.

In order to improve these services it is vitally important that the experiences and views of carers are listened to and acted upon.

We believe we make a difference by working together. The involvement of carers is very much needed:

  • To give carers a real say in what services are working well and how they are delivered
  • To ensure planners and managers hear about services which are not effective or supportive
  • To ensure services respect people's dignity, independence and promote recovery
  • To ensure carers get the help and advice they need when they need it
  • To influence the development of new and better services.

Our newsletter Having a Voice is available to download below. The most recent issue is Issue 1 of 2021 and you can also get a copy here Mental Health Carers' Newsletter Issue 1 of 2021.Having a Voice

Who are we?

We have a team of Carers Involvement and Development Workers that are funded by NHS organisations in Hertfordshire and Hertfordshire County Council. There is a team of three Involvement and Development Workers supporting carers of someone who has a mental health condition, who misuses drugs or alcohol or has a dual diagnosis (both a mental illness and substance misuse). The Team consists of:

Sarah Williams covering the west of the county (Dacorum, Hertsmere, St Albans, Three Rivers and Watford);

Peter Marriott covering North Herts, Stevenage and Welwyn/Hatfield;

Rosemarie Muldoon covering Broxbourne and East Herts.

They are managed by Will Davis, our Carers Advocate, and the team is led by the Carers Policy and Engagement Manager Roma Mills.

What do we do?

We will:

  • Provide you with the training and support you may need to help you represent your views to the health and social care authorities who commission and manage mental health services in Hertfordshire
  • Provide you with the opportunity to meet and talk to other carers who have had similar experiences to your own
  • Hold Mental Health Carers' Forums, during the coronavirus pandemic the meetings have been online via Zoom. We have a group that meets in the daytime twice a month and an evening group aimed at new carers that meets monthly, if you'd like to join in any meetings, please email  or call 01992 58 69 69. The Forums enable carers to meet up, share information and concerns. Carers' views are welcomed and you can have the opportunity to influence service developments. You can also download the minutes and reports from the Forums below (in the download area at the bottom of the page).

For those carers who are unable to attend regular meetings, we organise a Carers' Involvement Network where you can tell us about your experiences of services by email, telephone conversations, responding to surveys or attending one-off workshops. Call 01992 58 69 69 for more information or email us

Mental Health News and Events

Hertfordshire’s out of hours mental health crisis service – Nightlight – is provided by Herts Mind Network. It has centres that offer a safe haven for you to use if you want some time out or would like to talk through the issues that you are experiencing with someone who will listen, but not make judgements. You can find out more information about the service at 

Hertfordshire Mind Network also provides a helpline for people in Hertfordshire to call if they are feeling distressed or experiencing a mental health crisis. The helpline number is 01923 256391 and is open seven days a week at various hours - mainly in the evenings and overnight. For more information about the helpline visit 

Other useful contacts

Hertfordshire Partnership University NHS Foundation Trust (HPFT) provides support and care for those with mental ill health or a learning disability.  You can find out an update (from September 2020) about their services during COVID-19 and the easing of lockdown restrictions in the download area below.

Rethink Mental Illness provide a range of services including carer support. They run a Caring and Coping Course over six sessions, provided online during the coronavirus situation.

Join us and together we can help improve your local mental health services.

Other articles in this category: « Support for Parent Carers     Drug and Alcohol »